Privacy Policy — Febhouse

At Febhouse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our websites—including Febhouse.com, Sundiagram.com, Dynamicsymbols.com, and Archidiagram.com—or use our SketchUp extensions.

1. Information We Collect

We may collect limited personal information, such as your name, email address, and transaction history when you purchase a plugin, create an account, or contact us for support.

We use standard analytics tools (e.g., Google Analytics) to understand website traffic and improve user experience.
We do not collect or see your SketchUp model data or private design files.

2. How We Use Your Information

Your data is used specifically to:

Provide and improve our software and digital tools.
Verify licenses and deliver purchased products/updates.
Respond to technical support requests.
Send occasional updates about new tools or tutorials (only if you opt-in).

3. Third-Party Services & Payments

We rely on industry-standard platforms to process transactions and distribute our software. We do not store any credit card or financial details on our servers.

SketchUp Extension Warehouse: Purchases made within the Extension Warehouse are processed by Trimble. They handle all financial transactions and licensing fulfillment securely.
Gumroad: Payments for certain Pro versions or direct website purchases are processed via Gumroad.com.
Data Handling: These third-party services have their own privacy policies. We only receive the necessary information (like your email and purchase date) to provide you with support and updates.

4. Data Security

We use SSL encryption and secure hosting providers to protect your information from unauthorized access. While we strive to protect your personal data, no method of transmission over the internet is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: 📧 [email protected]